Despite Economy, 8×8 Grows to More Than 15,000 Business VoIP Customers
Providing a solution Packet8 Virtual Office hosted IP PBX that Martin calls countercyclical to the economy, 8×8 has been able to not only weather the challenging environment, but actually grow its customer base to more than 15,000 businesses as of the end of last month.
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Rodale to Use Convergys CRM Solutions, Including IVR
Convergys is providing its IVR solution known as Intervoice Portal 6.0 for voice self service options, intelligent call routing and transfer to interactive live agents. Live agents are speech recognition software driven programs which have access to specific types and classifications of information within pre-structured databases. IVP 6.0 also has the ability to recognize repetitive requests and build these into the databases under the category “common requests.”
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Femtocells: Just a Buzzword?
A conceptual Femtocell projects a rosy picture small, low-cost, plug-in for the home and small office environment. Deeper analysis, however, reveals a gap that tells us two things. Development is still going on and, in these early versions, it is not yet fully competitive.
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Alcatel-Lucent Moves Ahead with Restructuring
Alcatel-Lucent Moves Ahead with Restructuring
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Cisco Measures U.K. Customer Service Performance
In the Customer Kings 2009 Report, Cisco polled 1,000 companies in January 2009. Interviews were completed with senior decision makers in U.K. businesses between five and 1,000 employees across a wide range of sectors.
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AMC Technology Releases New Version of Application Adapter Contact Center CRM
AMC Technology Releases New Version of Application Adapter Contact Center CRM
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SPIRIT DSP Launches Engine for Residential VoIP, Video Phones
A Media Phone is a new type of device which combines the Internet with phone capabilities. It enables roll-out of optimized IP-based services in the telecom industry. It includes new features not usually found in regular phones such as making VoIP and video over IP calls besides including a touchscreen. This allows access to daily Internet services like weather forecast, ticket ordering and news feeds.
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Bytemobile, F5 to Integrate Technologies, Scale T-Mobile 3G Network Capacity
In addition, Bytemobile and F5 have formed a partnership focused on delivering scalable and secure mobile Internet solutions to wireless network operators worldwide.
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MobilityPass Promotes Text-Messaging Service with Valentine’s Day Offer
The offer will allow users to send their “Love and Romantic” SMS, even anonymous text messages, to anywhere in the world at low rates or for free.
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SMART Selects Outsmart’s Plug ‘n Talk Solution
Smart Communications has more than 35.2 million subscribers on its GSM network. Through PLDT Global, SMART also serves the mobile communication needs of Filipinos in Singapore, Hong Kong and Italy via 1528 SMART.
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New view of Mitsubishi’s i Miev sports car

Sketch of Mitsubishi's Prototype i Miev electric plug-in sports car.

(Credit: Mitsubishi)

Mitsubishi released a more detailed sketch of its Prototype i Miev on Thursday….

Originally posted at Planetary Gear

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Green news harvest: Ethanol industry falls short

A sampling of green-tech news with quick commentary.

• Goals for Ethanol Production Are in Peril – The New York Times
  “The ethanol industry is on its back despite the billions of dollars they have gotten in taxpayer assistance, and a guaranteed market,” according to one analyst. And the industry is

…

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G-Oil for a guilt-free oil change?

G-Oil from Green Earth Technologies offers a 'green' alternative for your lawn mower's needs.

(Credit: Green Earth Technologies)

Green Earth Technologies claims that it’s come up with a motor oil that is friendlier toward the environment.

G-oil is a more sustainable option than regular motor …

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Congress tackles e-waste in the House and nationally

WASHINGTON–If Congress can’t figure out what to do with its old computers, members of the House of Representatives rationalized Wednesday, it’s unlikely anyone else can.

Electronic recycling programs have been conspicuously unsuccessful, prompting the House Science and Technology Committee to draft a bill to fund grants for higher …

Originally posted at News – Politics and Law

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